Privacy policy
Last updated: 2026-10-13
Controller
IsaTrade, s.r.o., Štefánikova 33, 811 05 Bratislava, Slovakia, Company ID: 50163311, VAT ID: SK2120202469. Contact: info@autotuner.sk, +421 917 909 892.
What data we process and why
- Inquiry form – first and last name, phone, e-mail, company, selected product, AutoTuner Master ID and your message. Purpose: handling your inquiry, preparing an offer and order. Legal basis: pre-contractual steps and performance of a contract (Art. 6(1)(b) GDPR).
- Visitor analytics – Google Analytics 4, only if you consent in the cookie banner. Data is pseudonymised (shortened IP address). Legal basis: consent (Art. 6(1)(a) GDPR), which you can withdraw at any time via “Cookie settings” in the footer.
Recipients and processors
- SiteGround Hosting Ltd. – website hosting (EU)
- Microsoft Ireland Operations Ltd. – e-mail
- Zapier, Inc. – automatic transfer of inquiries to our CRM (USA, EU-U.S. Data Privacy Framework / standard contractual clauses)
- Google Ireland Ltd. – Google Analytics (with consent only)
How long we keep data
Inquiry data is kept for the duration of the business relationship and then for the period required by law (e.g. accounting records for 10 years). Inquiries that did not result in an order are deleted after 3 years at the latest. Analytics data is retained for 14 months.
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability, the right to object and the right to withdraw consent. Contact us at info@autotuner.sk. You may also lodge a complaint with the Slovak Office for Personal Data Protection, Hraničná 12, 820 07 Bratislava (dataprotection.gov.sk) or with the supervisory authority in your country.
Cookies
Without your consent the site does not store any analytics or marketing cookies. Your browser only remembers your choice in the cookie banner, which you can change at any time via “Cookie settings” in the footer.